Terms and conditions

Who runs Yabby Casino

Yabby Casino is run by Tech Zone Inc., a company registered in Hamchako, Mustamudu, on the Autonomous Island of Anjouan in the Union of Comoros. We hold a licence from Anjouan's Offshore Finance Authority, issued under the Anjouan Computer Gaming Licensing Act 007 of 2005. Our games come from Real Time Gaming. We may change the terms at any time and post every change on our site, so it pays to check them now and then.

Who can play

You must be 18 or older, or the legal age where you live if that is higher. Online gambling has to be legal in your country of residence, and checking that is up to you. Real-money play is closed to residents of the United Kingdom, France, Germany, the Netherlands and the Netherlands Antilles, Australia and Costa Rica. The same applies to Afghanistan, Pakistan, Iran, Iraq, Israel and Myanmar, to Albania, Armenia, Belarus, Bulgaria, Estonia, Moldova, Romania, Serbia, Kosovo, Montenegro, Macedonia and Bosnia and Herzegovina, to French Guyana, Guadeloupe, Martinique and Mayotte Reunion, and to Zimbabwe. VPNs, proxies and other tools that hide your real location are not allowed.

Your account

One account per person. If we find a second account, we can close all of them and void their winnings and bonuses. You choose your username and password and keep them to yourself, and you give us true details. Your account is for private, non-commercial play only, and you may not sell it, buy it or move money between player accounts. We can ask you to verify your account at any time if we see suspicious activity, and that check can take up to 7 days. To close your account, email our management team with your account details. A remaining balance of $50 or more is refunded, and we may decline to reopen a closed account for up to 72 hours.

Deposits

You may only use legal funds and your own cards. Bitcoin deposits need to be at least $15 in Bitcoin value each time, and crypto deposits count once they have one network confirmation. A wager cannot be cancelled once it is placed. All minimum deposits are set in US dollars, so check the local-currency equivalent in the cashier before you pay.

Withdrawals

You can request withdrawals every day within the daily and weekly limits of your VIP class, and anything above those limits can be taken out on the following days or weeks. Money goes back to the method you deposited with where possible, and payouts from a free promotion go to your last deposit method. Without a prior deposit, you make a verification deposit before cashing out a no-deposit bonus. If you withdraw a deposit without wagering it at least once, a fee of up to 10% may apply. On your first withdrawal we may ask for your ID (front and back) and a selfie with it, and for card deposits also the card, a utility bill or bank statement and a selfie with the card. Documents not sent within 4 weeks can lead to a locked account. Progressive jackpot wins are paid in full within 2 years.

Bonuses

Each offer has its own rules, and they take priority over the general ones. Unless an offer says otherwise, you can hold one promotion at a time, offers cannot be combined, a deposit bonus needs 15x the deposit plus bonus in wagering, the maximum bet with a deposit coupon is $20, and every coupon expires 7 days after you redeem it. Your balance must be under $1 before you claim a new coupon or free promotion, and you cannot cash out two free promotions in a row without a deposit in between. Tournament, progressive and live dealer games and the RTG 777 slot cannot be played with a bonus unless stated. We rank accounts by their bonus-to-deposit ratio, and players treated as bonus abusers lose access to future bonuses.

Game rules

A random number generator decides every game result. Games left unfinished for 30 days may be closed, and we keep your play history for the last 30 days. Errors in hardware, software or the game server void the winnings they produce.

Complaints

Our support team takes complaints around the clock by live chat or email, and you can also write to our management team. We aim to settle every complaint to your satisfaction.

Fraud and liability

Fraud, collusion, bots, chargebacks or abuse of software errors can lead to suspended accounts, removed winnings and legal action. We are not responsible for delays caused by events outside our control, such as power or network failures.